Coach as Chief Correlator of Tasks to Results Through Delegation Skill and Teamwork Development Nurse Leader, August 2014   http://www.nurseleader.com/issue/S1541-4612(14)X0005-4 Ruth I. Hansten, RN, PhD, FACHE   DOI: http://dx.doi.org/10.1016/j.mnl.2013.10.007 A new article in August 2014′s Nurse Leader: I wrote about a topic that I spoke about at the Northwest Organization of Nurse Executives Nurse Manager Forum […]

Self Management for Empathy Healthcare leaders are questioning: How do we help our teams develop empathy? Is it possible? How does our culture influence them? Why are some units transcending scores for patients rating compassionate caregivers,  the unit environment itself exudes caring?  Do empathetic behaviors look different for each nurse? Empathy does impact clinical outcomes–and […]

professionalpracticeimprovementspostlevel12 When resources are tight and patients present with myriad comorbidities, no matter what station along the healthcare continuum you may work in, each person on the team must be willing, and able, to exert their best efforts.  As complex as healthcare is, if the RNs at the point of care aren’t effectively leading the […]

Perhaps your HCAHPS scores are improving–except for a couple of problem units.  What to do? Here’s what we notice as we coach nurse executives and unit managers related to identifying the issues impacting the patient/family experience.       Professional Practice Review of this department: As we review the anonymous online surveys completed by RNs, […]

When charge RNs set the stage for world class care to be delivered, then fundamental point-of-care processes are supported, and…. Assignments promote RN delegation and supervision of tasks to maximize task completion. Staffing is more effective  by  taking  full advantage of all work efforts through teamwork synergy. RN and provider connection  and authentic relationships with […]