(Spoiler Alert: It’s NOT just smiling.) The magic of discovering and achieving one major patient goal as a team (Team= the patient/family, the patient care providers and professional team) has been in the spotlight recently in articles and blogs.*  The essential nature of shared goals is not a flash news bulletin for successful organizations that […]

(First Published in Linked In Pulse Aug 5, 2015 by Ruth Hansten) Wondering about healthcare acquired conditions, errors, readmissions, and lack of care coordination throughout the continuum? Have you checked your basic professional practice skills lately?  Optimal Skill Levels would be 100%. In reviewing 1382 RNs’ self-assessed skill level before RROHC (Relationship & Results Oriented […]

Coach as Chief Correlator of Tasks to Results Through Delegation Skill and Teamwork Development Nurse Leader, August 2014   http://www.nurseleader.com/issue/S1541-4612(14)X0005-4 Ruth I. Hansten, RN, PhD, FACHE   DOI: http://dx.doi.org/10.1016/j.mnl.2013.10.007 A new article in August 2014’s Nurse Leader: I wrote about a topic that I spoke about at the Northwest Organization of Nurse Executives Nurse Manager Forum […]

Self Management for Empathy Healthcare leaders are questioning: How do we help our teams develop empathy? Is it possible? How does our culture influence them? Why are some units transcending scores for patients rating compassionate caregivers,  the unit environment itself exudes caring?  Do empathetic behaviors look different for each nurse? Empathy does impact clinical outcomes–and […]

professionalpracticeimprovementspostlevel12 When resources are tight and patients present with myriad comorbidities, no matter what station along the healthcare continuum you may work in, each person on the team must be willing, and able, to exert their best efforts.  As complex as healthcare is, if the RNs at the point of care aren’t effectively leading the […]