1 Fundamental Truth for the Patient Experience, Loyalty, and Outcomes
Tuesday, September 8th, 2015(Spoiler Alert: It’s NOT just smiling.) The magic of discovering and achieving one major patient goal as a team (Team= the patient/family, the patient care providers and professional team) has been in the spotlight recently in articles and blogs.* The essential nature of shared goals is not a flash news bulletin for successful organizations that […]