It’s 2016! Resolve to renew your nursing care delivery model. Whether you call “it” a professional practice plan or just “how we work together to help people heal, ” persuasive results (better patient outcomes, employee satisfaction, and patient/family care experiences) will be worth your effort when all personnel share a positive purpose and work culture. […]

(First Published in Linked In Pulse Aug 5, 2015 by Ruth Hansten) Wondering about healthcare acquired conditions, errors, readmissions, and lack of care coordination throughout the continuum? Have you checked your basic professional practice skills lately?  Optimal Skill Levels would be 100%. In reviewing 1382 RNs’ self-assessed skill level before RROHC (Relationship & Results Oriented […]

Curiosity and Open-Ended Questions:  These vital competencies should headline skills labs for healthcare professionals with the dual intent of enhancing their own abilities while developing others. Our quiver of leadership skills is incomplete until we add coaching inquiries, delivered from a true attitude of curiosity, allowing us to learn together with those we lead:  patients, […]

A Cure for Leadership Loneliness?  An unanticipated surprise in my first leadership role was the unwelcome abrupt detachment from my former collegial teammates.   Jettisoned from the warm cocoon of a backup group, I was seen as a “suit.”  I discovered that my new supervisor was a limited confidant because she was simultaneously judging my abilities […]

4 Benefits of Building a Coaching Culture: If your ultimate vision is of an organization brimming with superior thinkers and doers, teams of people inspired with joy and resolve toward their common purpose, then begin developing a coaching culture. Once basic required skill competencies have been assured, a team is ready to be coached. Effective […]