Archive for the 'Tools' Category

Improve Physician Patient Satisfaction Scores with Free Tool

Thursday, September 24th, 2015

   Boost HCAHPS scores with a Physician/Provider Self-Administered Indicator Tool  Dissatisfied with your patient experience scores?  We’ve been using a quick, effective tool to support physician-patient/family interactions. Providers use these indicators to identify their own beneficial (or detrimental) behaviors, using a coaching approach that encourages enduring change. The recent IOM Report “Improving Diagnosis in Health […]